Peptides Niagara (“Peptides Niagara,” “we,” “our,” or “us“) is committed to providing high-quality research products. Due to the nature of our products, returns are strictly limited. This Return & Refund Policy explains when a return or refund may be considered.
No General Returns or Refunds
All sales are considered final.
Peptides Niagara does not accept returns or offer refunds once an order has been processed or shipped, except in cases where the order is received damaged or an incorrect product was supplied.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, please contact Peptides Niagara within a reasonable period after delivery.
To help us review your request, we may ask you to provide:
Your order number
A description of the issue
Clear photographs of the product and packaging
If your claim is approved, Peptides Niagara may, at its discretion:
Replace the damaged or incorrect product, or
Provide an appropriate resolution based on the circumstances.
Returns sent without prior authorization will not be accepted.
Non-Returnable Products
Products supplied for laboratory research are non-returnable once delivered unless they are confirmed to be damaged or incorrect upon arrival.
Products that have been:
Opened
Used
Altered
Tampered with
are not eligible for return or replacement.
Refund Processing
If a refund is approved, it will be issued using the original payment method whenever possible.
Refund processing times may vary depending on your payment provider.
For cryptocurrency transactions, approved refunds are subject to applicable blockchain network conditions and processing requirements.
Policy Updates
Peptides Niagara reserves the right to modify this Return & Refund Policy at any time.
Any updates will be posted on this page along with a revised effective date.
Contact Information
For questions regarding returns or refunds, please contact:
